ATTENTION YELP! YOU ARE INTENTIONALLY DISCREDITING LEGITIMATE REVIEWS USING A MISLEADING CATEGORY CALLED "NOT RECOMMENDED REVIEWS" #SHAMEONYELP
We have had phone calls on top of phone calls with yelp regarding their review methodology & filtering system. No one at yelp can offer a reasonable explanation as to why legitimate reviews are being miscategorized into a misleading category called "Not Recommended Reviews".
We we're told that if we are patient and wait the yelp filtering system may or may not eventually update the "Not Recommended Reviews" category. We explained there are legitimate reviews from as far back as 2014 that are still in the "Not Recommended Reviews" section. Yelp has no logical explanation to this, they agree that the reviews do seem legitimate though theres no way to open a ticket to have their technical support review or fix what we believe is a broken yelp filtering system. We are also told that our understanding of "Not Recommended Reviews" is incorrect, according to yelp this terminology does not have any negative impact on us as the reviews are still accessible just not recommended and not counted in our total reviews. Yelps Jedi mind trick, FAILED!